Frequently Asked Questions

Everything you need to know about your LELOSI experience.

How do I choose the right size for LELOSI apparel?

To ensure a perfect fit, please refer to the size chart located on each product page. Our materials are known for their exceptional elasticity and comfort, so if you are between sizes, we generally recommend sizing down for a more compressed fit or up for extra comfort.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached. Please visit our Returns Portal to start the process.

How long does shipping take?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.

What makes LELOSI fibers special?

LELOSI fibers are engineered for extreme softness and durability. Our signature material mimics the feel of a second skin, offering breathability and high elasticity while remaining non-see-through.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods such as Klarna or Apple Pay, depending on your shipping country.

How should I care for my LELOSI clothes?

To maintain the softness and longevity of the fabric, we recommend washing at 30°C on a gentle cycle. Avoid using fabric softeners or tumble dryers, as air drying is best for preserving the fiber integrity.